Client Knowledgebase – Legal Technology Solutions

Mapping SharePoint Location for MS Office Apps

How to map a sharepoint location to be able to save file from MS office apps directly to sharepoint. Steps: Make sure you add your sharepoint server address to your trusted zone on internet explorer: Open Internet Explorer by clicking the Start  button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer. Navigate to the sharepoint website (for example: https://clickcs.serverdata.net ). Click the Tools button, and then click Internet Options. Example 1.1 Click the Security tab, and then click a security zone Trusted sites Click Sites. (See Example 1.1) The [...]

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Solution to OneDrive limitation

We received a phone call from a law firm that the partner was at the CLE class I was teaching last week, and he shared that his firm moved their Emails and online file storage to Microsoft Office 365, where you get a nice 1TB block of available data storage on the cloud. So they worked for the last few weeks to organize the data on new folder structure, and categorize it all, and upload it to the OneDrive storage they [...]

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What is “Gigabit” and why should I care?

The answer to this question can get a little technical, and the technical answer will make most readers stop reading after the third sentence, so to simplify things, here is how I like to explain this: Imagine 2 cities that are 100 miles away from each-other (or 160 Kilometers, to be annoying even more J) with 100 lanes-highway between them. (Of course that’s a lot of lanes, but let’s keep in consideration that this is just a story, and I’m [...]

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Why RAM is important, and when you should upgrade your memory.

Your programs need resources to run… large programs need more resources. Light programs need less resources. Just like a heavy person who wants to hike a mountain, will need more energy (or “power”) to climb up the mountain, while a light person will need to put less efforts to climb the same mountain, therefor will use less energy… The larger or “heavier” the program is, the more resources it needs. The resources that programs have, and what will determine the speed [...]

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Refresh your connection to the server : Logging off

CCS Hosted Server : Refreshing your connection The remote connection to the server sometimes needs to be re-established, similar to the need to reboot a computer every once in a while. This may be the solution to some issues/ glitches that happen on the user’s server session. in order to reset the connection, here is what you need to do: On the SERVER window (not your physical computer), click on START, and LOG OFF. Please do NOT just close that window using the [...]

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How to set up your iPad with remote server access.

How to set up your iPad with remote server access Click here to visit the itunes store and purchase / download iTap. Scroll down all the way on the bookmark page to Global Settings and tap on Settings. Tap on Gateways. Tap on Add a New Gateway. Tap on the arrow next to the New Gateway on top.   The following screen will be displayed Enter the address of the Gateway in the Host field. The address is: hosted.clickcomputerservices.com Leave credentials empty on this screen. On the top left: [...]

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CCS hosted exchange: How to configure Exchange account on iPhone or iPad

iPhone / iPad Exchange Set Up Go to Settings > Mail, Contacts, Calendars, then tap Add Account.  On the Add Account screen, tap Microsoft Exchange. Enter the account information, then tap Next. The correct account information can be found in CONTROL PANEL or My Services under Services > MS Exchange Server > ActiveSync. Email: Enter the complete email address. Username: Enter the complete email address. Password: The password for the Exchange account. Description: A descriptive title that identifies this group of settings. Note: Optionally you can [...]

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